66wi Casino – Privacy Policy

For purposes of this Privacy Policy, "66wi", "we", "us", and "our" refer to 66wi Casino, the operator of the online gaming platform accessible at 66wi.asia. 66wi is a PAGCOR-licensed online gaming operator serving players in the Philippines.

66wi is the data controller in respect of personal information collected through the 66wi platform. Our designated Data Protection Officer (DPO) can be reached at [email protected] for all data privacy-related enquiries, complaints, and requests.

66wi collects personal data in the following categories:

Registration & Identity Data:

• Full legal name, date of birth, and nationality;
• Philippine mobile number and email address;
• Government-issued ID details (UMID, PhilSys ID, passport, driver's license, or voter's ID) provided during KYC verification;
• Residential address in the Philippines (city/municipality, province).

Financial & Transaction Data:

• GCash account number or mobile number used for deposits and withdrawals;
• PayMaya / Maya account details where used;
• Bank account details (BPI, BDO, Metrobank) where provided for withdrawal processing;
• Transaction history including deposit amounts, withdrawal amounts, dates, and references;
• Wagering history across all game categories on the 66wi platform.

Technical & Usage Data:

• IP address, device type, operating system, and browser type;
• Login timestamps and session durations;
• Game activity logs and navigation patterns within the 66wi platform;
• Cookies and similar tracking technology data (see Section 6).

Communications Data: Records of correspondence between you and 66wi support, including live chat transcripts, emails, and any complaints or feedback submitted through the platform.

66wi processes your personal data for the following purposes:

• Account creation and management — To register, authenticate, and maintain your 66wi player account;
• Age and identity verification — To confirm that you meet the 21+ age requirement mandated by PAGCOR before permitting deposits or wagering;
• Payment processing — To facilitate deposits via GCash, PayMaya, and bank channels, and to process withdrawal requests to your nominated account;
• PAGCOR compliance and AML obligations — To comply with our obligations under PAGCOR's license conditions, the Anti-Money Laundering Act (RA 9160 as amended), and the Terrorism Financing Prevention and Suppression Act (RA 10168);
• Responsible gaming — To monitor wagering activity, enforce self-imposed limits, and identify indicators of problem gambling behavior;
• Platform security and fraud prevention — To detect and prevent unauthorized access, duplicate accounts, bonus abuse, and financial fraud;
• Customer support — To respond to enquiries, resolve disputes, and provide assistance to players in Manila, Cebu, Davao, and across the Philippines;
• Platform improvement — To analyze usage patterns and improve the 66wi product, game selection, and user experience;
• Marketing communications — Where you have given express consent, to send promotional offers, bonus notifications, and platform updates via SMS or email. You may withdraw this consent at any time.

Under the Philippine Data Privacy Act, 66wi processes your personal data on the following legal bases:

• Contractual necessity — Processing required to perform our obligations under the 66wi Terms & Conditions, including account management, payment processing, and game provision;
• Legal obligation — Processing required to comply with applicable Philippine law, including PAGCOR licensing conditions, AML reporting obligations, and NPC directives;
• Legitimate interest — Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your fundamental rights;
• Consent — Processing for direct marketing communications, where you have provided specific, informed consent and may withdraw it at any time.

66wi does not sell your personal data to third parties. We may share your personal data only in the following circumstances:

• Payment processors: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, and Metrobank receive transaction data necessary to process your deposits and withdrawals;
• Game providers: Licensed game software providers may receive your player ID and wager data for the purposes of game operation and RNG audit compliance. These providers are contractually prohibited from using this data for any other purpose;
• PAGCOR: 66wi discloses player data to PAGCOR on request or as required under the terms of our operating license, including for audit and compliance purposes;
• Anti-Money Laundering Council (AMLC): 66wi is a covered entity under the AMLA. Suspicious transaction reports (STRs) and covered transaction reports (CTRs) are filed with AMLC as required by law;
• Law enforcement: 66wi complies with lawful requests from Philippine law enforcement agencies, including the NBI and PNP, pursuant to valid court orders or legal process;
• Service providers: Third-party technology, security, and analytics providers that process data on behalf of 66wi under strict data processing agreements. These providers are prohibited from using 66wi player data for their own purposes.

66wi uses cookies and similar browser-based technologies to operate and improve the platform. The following categories of cookies are used:

• Strictly Necessary Cookies — Essential for login sessions, account authentication, and platform security. These cannot be disabled without breaking core platform functionality;
• Functional Cookies — Store your language preferences, game lobby settings, and responsible gaming tool configurations;
• Analytics Cookies — Used to understand how players navigate the 66wi platform, which pages are most used, and where technical issues occur. Data is aggregated and anonymized;
• Session Tokens — Temporary identifiers used to maintain your active login session. These expire automatically when you log out or when your session times out.

You may control non-essential cookies through your browser settings. Note that disabling cookies may affect certain 66wi platform features, including automatic login and preference retention. 66wi does not use third-party advertising cookies or cross-site tracking technologies.

66wi retains your personal data for as long as your account is active and for such additional periods as are required by Philippine law:

• Account and identity data — Retained for the duration of your account plus five (5) years following account closure, in accordance with PAGCOR retention requirements and the AMLA's record-keeping obligations;
• Transaction records — Retained for a minimum of five (5) years following the date of each transaction, as required by the AMLA and PAGCOR's AML framework;
• KYC verification documents — Retained for the duration of your account plus five (5) years post-closure. Digital copies are stored on secured, access-controlled servers;
• Support and communications records — Retained for three (3) years following the closure of each support case;
• Technical/session logs — Retained for a rolling period of twelve (12) months for security and fraud investigation purposes.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymized in a manner that prevents reconstruction of individual identifiers.

66wi implements the following technical and organizational security measures to protect your personal data:

• 256-bit Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and 66wi's servers;
• Encryption of sensitive data at rest, including KYC documents and financial credentials;
• Access controls limiting internal system access to authorized personnel on a need-to-know basis;
• Two-factor authentication (2FA) available and recommended for all player accounts;
• Regular security assessments, penetration testing, and vulnerability scans;
• Incident response procedures aligned with NPC breach notification requirements under the Data Privacy Act.

Under the Philippine Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by 66wi:

To exercise any of the above rights, contact 66wi's Data Protection Officer at [email protected]. We will respond to all valid requests within thirty (30) days in accordance with NPC guidelines.

If 66wi discovers or has reasonable grounds to believe that a registered account belongs to a person under 21 years of age, the account will be immediately suspended. Any funds in the account will be held pending investigation, and the matter will be referred to PAGCOR. Personal data collected from underage individuals will be deleted as soon as reasonably practicable following discovery.

Parents and guardians who believe a minor may have registered on 66wi should contact [email protected] immediately for urgent assistance.

66wi may update this Privacy Policy periodically to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR requirements. The most current version will always be available at 66wi.asia/privacy-policy.

Where changes are material — meaning they significantly affect your rights or how your data is used — 66wi will notify registered players via their registered mobile number or email address at least fourteen (14) days before the changes take effect. Continued use of the 66wi platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms.

For all data privacy enquiries, access requests, complaints, or to exercise any of your rights under the Data Privacy Act, please contact 66wi's Data Protection Officer:

You also have the right to file a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with 66wi's response to your privacy request.